Employee treated Bady

My sister was treated badly after she was burned badly at work by some chemical while cleaning work equipment (Chemical burned the gloved and her hands) Enoch the manager told her to go to the doctor and come back with a receipt in order to get refunded. Firstly there is no doctor in Soweto that gives out receipts after the consultation. Is there no way that they could have taken her to the doctor themselves as she got hurt at work. After all that the manager has the nerve to yell at my sister while am there picking her up and listens to our conversation as she was telling me the kind of treatment she received. No one deserved to be treated like that regardless of the job that they do. Every company has to have a health and safety policy that works for everyone that get hurt at work. Enoch is a disgusting manager and he doesnt know how to talk or manager people and he shouldnt be a manager at all, as he doesnt know how to manage people. He thinks that he is some kind of big shot and thats not how things work in the work environment