aN
ashley N

1 reviews | Active since Oct 2017

15 Nov 2017, 10:07

DONT BUY FOOD FROM THAT GARAGE

I purchased two mutton bunnies from the Bp Garage clare road on the 12/11/2017 at 13.48pm. After consuming the product , immediately I felt sick and started throwing up and I started getting stomach cramps. I went to my doctor, told him what has happened and as a professional he advised that the food could of been contaminated. I contacted the bp garage, sent numerous emails and made over 50 calls. The son who's name is Shahil, has no clue of running the business, his father who is the owner Mr Singh who is on holiday somewhere. From the 13/11/17 - 14/11/17 I have been corresponding with the son Shahil. I had advised them that I want them to compensate me for R600.00 for my medical cost, I then sent them an email stating that if they would like to resolve this matter I am willing to accept half. I am still currently not well and I am losing out on my salary as I'm leaving work early because of eating the Bp garage's contaminated food. I spoke to Mr Singh and he has a don't care attitude. his son Shahil has no idea how to run the garage and how to make a customer happy. I am going to contact all the newspapers, consumer watches regarding this matter. I want people o be aware of what happened and they should not go to Bp Garage ever again. This matter could of been resolved if the owner had customer a customer service attitude.

0
Replies (8)
BP Southern Africa
BP Southern Africa's reply15 Nov 2017, 11:02
Official

Good Day,

Thank you for taking the time to bring this to our attention, we appreciate it and value your feedback.

We will investigate and get back to you shortly.

Kind Regards

BP Customer Service

BP Southern Africa
BP Southern Africa's reply15 Nov 2017, 11:05
Official
#254081 is the reference number for the previous called logged by you. The matter is being attended by the site and the BP representative.
aN
ashley N's update15 Nov 2017, 11:10
Reviewer Update
I received a call from BP Clare Road now, they said that bp headoffice had asked them to contact me to resolve this issue. Shahil from BP clare road called me with an attitude, he has no attention resolving this matter with me. He is asking me that if I am sick how am I at work.... what bull **** is that. Is he going to pay me my salary if I stay away from my job. If you guy's at the headoffice cannot resolve this matter for me , my next step is to contact the health departments and send them to all the Bp garages and if I do that, its going to be a bad reflection for Bp. I have asked them to settle me R300.00 of my bill. They keep on saying that they own 27 garages but they cannot pay R300.00 to settle this matter. As I said my next step is health departments and newspapers if this matter is not resolved. I am giving them till 2.00pm to sort this matter. Regards Ashley naidoo
aN
ashley N's update16 Nov 2017, 09:36
Reviewer Update
Good Morning BP Headoffice I am really f.....g ****ed off now. I supposed to meet that *********** manager Shahil at 5.30pm yesterday. when I get to his premises , he is not there. His staff called him on his phone and he tells me that he sent an email to me that I must call his lawyer. Why the ****ing hell did he call me to sort this matter out. he is a f.....g joke. Shahil has the f.....g nerve to call my work place after 5pm yesterday and question the staff. He told my staff that his investigating if I was sick. What f.....g bull **** is that. He can t even investigate at his own business premises of what conspired. That garage is a joke and it should be closed down. That garage and the owners are bringing shame to the Bp name. Shahil sent me his attorney's number, he can get an attorney but he cant pay R300.00. I want the bp directors or the head of BP to get involved in this matter now. this matter is gone out of control. Regards Ashley naidoo
aN
ashley N's update16 Nov 2017, 09:36
Reviewer Update
Good Morning BP Clare Road has advised that they have an attorney dealing with this matter, no attorney has given me a call. all this attorney talk is bull **** from BP Clare Road. Just want them to know that I am not scared and I will not drop this matter unless I am compensated. I want BP Headoffice to deal with this now Regards Ashley naidoo
aN
ashley N's update16 Nov 2017, 09:38
Reviewer Update
bp headoffice is not doing anything about this. I have not heard from them and I'm not sure if they have contacted Bp clare road......... I guess Engen, total,shell would of dealt would this matter as urgent
aN
ashley N's update16 Nov 2017, 11:09
Reviewer Update
Dear Mr Naidoo We represent BP Clare Road. Your emails to our client has been handed to us for attention and reply. Our client strenuously denies that you could have developed food poisoning from consumable purchased at BP Clare Road and our client finds the allegations highly defamatory. If you persist in making these false and injurious allegations concerning our client an action for damages for defamation of character and an interdict will be instituted against without further notice to you. Our client rejects your claims in their entirety and reserves its rights in full. You are requested to direct any further communications concerning this matter to our offices and not to contact our client directly. Kind regards Henry Selzer BA LLB LLM Selzer Law Offices
aN
ashley N's update16 Nov 2017, 11:11
Reviewer Update
BP CLARE ROAD CAN GET AN ATTORNEY BUT THEY CANNOT PAY A DOCTORS BILL OF R300.00. WHAT BULL **** IS THAT. PEOPLE MUST BEWARE OF THAT GARAGE. IF YOU DYING FROM THEY FOOD , THEY RATHER GET A LAWYER THAN PAYING YOUR BILL. THE PREVIOUS OWNERS OF THAT BP CLARE ROAD GARAGE (MUSLIM OWNERS) WERE LOVELY PEOPLE. THESE BREAD OU'S ARE TERRIBLE PEOPLE.