1 reviews | Active since Feb 2022
Disgusting service
Good day I received a terrible service at BP Beyers South on Friday around 17 :30pm, I arrived at the garage to get petrol, my car Reg is DZ35HP GP made of the car is BMW . When I arrived at the garage they was 3 cars in front of me, When I I arrived at the garage I went to the bathroom I came back still non of the 3 cars were helped, We waited for more than 10 minutes still no help, I went inside of the shop, I wanted to speak to the manager, I went to the cashier I ask to speak to the manager, the cashier was very rude told me that he is busy helping WHITE students he will call the manager when he is done with those WHITE students , I waited for few minutes and the cashier just ignored me, and I went back to my car, I found the petrol attendant helping the car in front of me , I asked the attendant why are they not helping us, yooooo he gave it to me, he told me that he is not the owner he is just an employee and I can go to the nearest hell if it cames to the push, the name of the attendant is Yolo , and I was at pump 16, the attendant went to the window, and he took his time he was talking to the cashier, and they were busy pointing at my car, I waited for extra 10 minutes still no help, and that attendant YOLO went to help other cars that came before me, I went outside of my car took a video and i asked the other attendant to pls help me, he also ignored me, and finally another attendant came to help me I waited for almost an hour at that garage just for Diesel, I was very disappointed of the service I received,
Thank you for bringing this matter to our attention.
Please note that I have responded to your complaint directly to your email address provided. Please could you take a look at my communication and revert so that we may get to the bottom of this issue for you.
Thank you once again for your time.
Kind Regards,
BP Customer Services Team
Thank you for bringing this matter to our attention.
Please note that I have responded to your complaint directly to your email address provided. Please could you take a look at my communication and revert so that we may get to the bottom of this issue for you.
Thank you once again for your time.
Kind Regards,
BP Customer Services Team
