VM
Vincent M

1 reviews | Active since Jun 2019

18 Jun 2019, 13:34

DISGUSTING ******

A HORRIBLE SERVICE! BP Fourways Crossing! Yotam, A petrol Attendant help me to dispense air into my petrol tank to the value of R100.00 on the 18-06-2019. I spoke Martin, the manager who refused to shoe me the footage, after I returned after 5 mins showing him the empty gauge of my New Renault KWID. To which he told me that my petrol gauge is not working. He told me that he can't refund me and CHAD, His Boss say's there's nothing they can do about it. I took a Video snapshot showing my car moved to the reserve tank 15mins after I left the garage. Is this the New ******* scheme? I have all my proof that No fuel was dispensed and I want my money back and I WILL NEVER GO BACK TO BP FOURWAYS CROSSING.

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Replies (1)
BP Southern Africa
BP Southern Africa's reply18 Jun 2019, 15:54
Official
Good day Vincent,

We're sorry for the bad experience you've had at our BP site.

We will get in touch with you shortly to get some feedback regarding this matter, so we can address it with the respective garage.

Regards,

The BP Customer Service Team.