DISAPPOINTED CUSTOMER

Totally disgusted with the customer service at this specific franchise. My family and I are frequent customers at this service station. a few months ago I filled fuel and paid using my cheque card. I immediately received an sms on my phone notifying me that the funds have left my account. However, the staff told me that I need to pay again as the funds are not reflecting in their account. I then got a bank statement which reflects that the funds left my account. The same thing happened to me a few days later. I then refused to pay again as I received an sms notification on my phone that the funds left my account again. I approached the manager and the girls that work at the garage. They were extremely rude to me. Every time that my family went to the garage they harassed them. This was absolutely unacceptable, as the BP staff knew my family and I were their regular customers. They are absolutely *********! The manager also told me it's fine if my family and I don't support the bp garage.