VE
Valli E

1 reviews | Active since May 2012

03 May 2016, 10:38

Disappointed

I purchased 2 groupon vouchers, one for the car wash and another for the coffee and ****in, but I wanted to check what time the car wash closes before planning my trip. I then called in to enquire what time the car wash closes and was informed they close at 5pm, however since I was living in Centurion, I had to plan my drive there. I went to Menlyn Mall since I thought its on the way and thereafter arrived at 350pm. However to my disaapointment the employees says that they close at 4 and cannot wash my car, utterly disappointed, I then told them that I was told it closes at 5pm and now why 4 pm, they said 4pm and thereafter made an 'excuse' that there is no soap left. That is why I did not support the garage to have coffee or fill petrol.

0
Replies (1)
BP Southern Africa
BP Southern Africa's reply24 May 2016, 16:08
Official

Dear Valie Mohamed

Thank you for taking the time to bring this to our attention, we appreciate your valuable feedback and apologize for any inconvenience caused

Please could you give us more information, maybe the exact location or possibly the site name- we unfortunately have more one BP in the mentioned location.

Regards
Customer Support