NN
NOZIBELE N

1 reviews | Active since Oct 2013

02 Mar 2015, 17:02

Consumer protection right violation

I phoned Rudolph to report petrol attendance arrogance as he wanted to take my bank card out of my sight. I am disappointed to learn that Rudolph is encouraging this, he does not see anything wrong. I just extracted the ff warning for consumers for his attention. 'Card skimming' is the ******* copying of information from the magnetic strip of a credit or ATM card. It is a more direct version of a phishing ****. The ******** try to ***** your details so they can access your accounts. Once ******** have skimmed your card, they can create a **** or 'cloned' card with your details on it. The ******* is then able to run up charges on your account. Warning signs: A shop assistant takes your card out of your sight in order to process your transaction. Ask yourself if you trust the person or trader who you are handing your card over to. If a shop assistant looks like they are going to take your card out of your sight, ask if it is really necessary. In conclusion, Rudolph I don't trust anyone with my card, yourself included

0
Replies (1)
BP Southern Africa
BP Southern Africa's reply03 Mar 2015, 15:30
Official
Hello zibelana@,

We acknowledge receipt of your complaint. We will investigate and revert.
Kind regards
Customer Support