LB
Lesley B

1 reviews | Active since Dec 2014

14 Dec 2015, 16:15

Cloned Card *****

Went through to the BP at Cedar, filled up with petrol and used my credit card to pay, this card I barely use, within the space of an hour they had taken R10000 out of my account, when I called the BP, they said it was not them but did not make the effort to investigate, however per the information we have from the banks it is most likely as the account has not completed the transaction of the petrol payment.

0
Replies (1)
BP Southern Africa
BP Southern Africa's reply15 Dec 2015, 12:15
Official
Hello LESLEYJILL,

Thank you for taking the time to bring this to our attention, we appreciate your valuable feedback and apologize for any inconvenience caused. We will investigate this concern and a customer service representative will be in contact with you.

Regards
Customer Support