1 reviews | Active since Mar 2012
CLEANERS THAT DON'T THINK!
I went to BP Bergbron on Saturday 14 November at about 8:30 am they washed my car and I parked it to be cleaned on the inside, at about 9:15 am I just see how the vacuum cleaner ran into my bonnet and I went to have a look and the bar knocked on my bonnet and there is a bump on my bumper. There was a lady in a blue 1 series that was the closest to the vehicle when it happened. After a few minutes I was getting irritated as no one can tell me there what was going on, the one guy said he think the bump was there and it was then when I almost flipped! I felt was was treated like a ******** that wants to put blame on someone ells! My car is a few months old not even a year and it cost R670 000 I have insurance I have money if I messed it up I will take responsibility and fixed it myself! There came a guy that said he is going to look at the video cameras and after 10 minutes he came back and said he saw what happened on the camera and he is sorry they put the vacuum cleaner on a slope. I went into the show and wrote down my details and he said the Manager will be in contact today, still no phone call and it's 48 Hours later!!!
Thank you for taking the time to bring this to our attention, we appreciate your valuable feedback and apologize for any inconvenience caused. We will investigate this concern and a customer service representative will be in contact with you.
Regards
Customer Support
Thank you for taking the time to bring this to our attention, we appreciate your valuable feedback and apologize for any inconvenience caused. We will investigate this concern and a customer service representative will be in contact with you.
Regards
Customer Support
