1 reviews | Active since Nov 2020
Cheating in BP garage
On the 5.11.I “put” petrol in bp garage in Delmas, Mpumalanga. I had only 80km petrol left. I wanted petrol for R200. The petrol attendant charged me R200 and I paid with card. I started the car and it was still 80km on my dash board. I confronted the attendant telling he didn’t put the petrol. He said I must give time for my indicator to grow!!!??? So I made a little circle and it was 79km. I went to the manager and he wasn’t bothered at all and just said “my people don’t *****”. I asked them to pump it out and give me money back. They refused. I put petrol every week and the petrol indicator grows immediately not in few days or hours like bp attendant suggested. My car is less than 2 years old and it’s not broken- another attendant”s suggestion. The same day after my work I went to another garage, put petrol for the same amount and obviously petrol in my car increased. I complained to BP customer service the same day and I sent them all the pictures of the slip and my petrol indicator. They haven’t responded yet...I know it’s only R200 but I work for that money... and the most annoying part is when the attendant got caught instead of fixing it he was talking stupid stories.
I am sorry to hear what has happened. Could you advise if you possibly have the petrol slip of this incident? Could you further advise as to when the incident occurred so that I may take a look at this matter further for you.
Best regards, BP Southern Africa
I am sorry to hear what has happened. Could you advise if you possibly have the petrol slip of this incident? Could you further advise as to when the incident occurred so that I may take a look at this matter further for you.
Best regards, BP Southern Africa
