LF
LYNDELL F

1 reviews | Active since Aug 2011

04 Feb 2015, 08:39

CHARGING OF OLD PETROL PRICE

To Whom It May Concern,<br> <br> I had an extremely bad experience this morning filling up petrol. On arrival, the pumps still reflected the old petrol price, when I spoke to the attendant he said that I would be charged the new price, when it came to paying I paid the old price however the new price reflected on my slip. The management blamed the attendant for telling me a \lie"by saying I would pay the new price and did not accept any responsibility. He blamed BP head office for not changing the price at the pumps. He just didn't care that they were *******ly selling the petrol at a higher price. In addition"

0
Replies (1)
BP Southern Africa
BP Southern Africa's reply05 Feb 2015, 12:01
Official
Hello lyndiefry,

We acknowledge receipt of your complaint. We will investigate and revert.
Kind regards
Customer Support