1 reviews | Active since May 2019
by far the worst service ever by the owner
i went to the garage to put in petrol and oil
one petrol attendant did not put my oil cap back on my motor I drove all the way to Durbanville and on my way back home to athlone my car started smoking white smoke out of the exhaust.
BP garage owner ERIC admitted to them causing the issue. I advised ERIC that im by no means in paying for the car to be assessed nor fixed.
ERIC passed me on to his insurance person by the name of DANIE RADEMAN who completely *****ed me over telling me I can not speak to ERIC.
I have made contact to the BP garage in salt river on numerous occasions and ERIC tells me he will check with DANIE and he will contact me back.
this did not happen on 2 occasions when I do phone he is not there but when I drive past the service station his car is parked right outside.
for a owner of a garage to be so childish is ridiculous.
I would like my car fixed that's all so I can continue with my life!!!!
Please accept our sincere apologies for the bad experience you've had with BP and the owner at the garage.
This is certainly not the type of experience we want for our customers and we will make every effort to ensure that this matter is investigated further.
As part of our efforts to investigate this matter, we have made numerous attempts to contact you, in order to gather more information.
Unfortunately we haven't been able to reach you and would like to know if you have a preferred time when we can contact you?
Kindly let us know which time will suit you and we will schedule a follow up to get in touch with you.
Regards,
The BP Customer Service Team
Please accept our sincere apologies for the bad experience you've had with BP and the owner at the garage.
This is certainly not the type of experience we want for our customers and we will make every effort to ensure that this matter is investigated further.
As part of our efforts to investigate this matter, we have made numerous attempts to contact you, in order to gather more information.
Unfortunately we haven't been able to reach you and would like to know if you have a preferred time when we can contact you?
Kindly let us know which time will suit you and we will schedule a follow up to get in touch with you.
Regards,
The BP Customer Service Team
But i would prefer you call at 10:15 am
But i would prefer you call at 10:15 am