VE
Valli E

1 reviews | Active since May 2012

18 Jan 2023, 20:34

BP voucher on Vodapay is a ****!!!

Bought a BP voucher for petrol, what a waste, went to 4 different BP garages. 1. We dont accept the voucher, must go to BP express 2. BP Express - we cant do it as we have loadshedding 3. BP Express - we do not have the machine to process the voucher (after 30min of finding the manager) 4. Checked if the voucher worked, it worked but when they filled my car, the filled R313.94 when my value was R440.

Manager took my details down and admitted that BP and Vodapay are not aligned and that I'm not the only customer, its now 8 days later and no feedback what so ever

0
Replies (1)
BP Southern Africa
BP Southern Africa's reply01 Feb 2023, 23:43
Official
Good day Valli, 

Sorry to hear of your recent experience with our voucher. 


Please could you contact our help-desk line as soon as you can so that we may look into this and sort the issue out for you. 

Kind regards, 

BP Customer Services Team