BP south africa **** competitions

Good day I think I'm one of the 1st 100 people to have a BP rewards card. Very disappointing with the service who ever deal with there competitions. With the fuel for joy putting R350+ fuel in your car or buying from the wild bean cafe for R60 uploading the receipt and being a potential winner up until it's verified and they will let you know after 3 days what the out come would be is a lie. I have sent emails after emails not getting answer from the BP help dest. The matter gets escalated all the time and no one gets back to you. You get a reference number but it don't mean anything. The terms and conditions according to BP do not match as what the do.im writing this review in good faith to let BP know we as clients choose you BP due to the points that we earn on pnp and BP rewards. Don't play with people minds and hearts. This is the 1st time this has ever happen to me. I was a potential winner on heart 104.9fm in December 2024. After verification of my details I was awarded by heart 104.9 fm. I can proudly say that heart 104.9fm are not **** when it comes to there competitions. BP if you are not willing to award customers then do not put competitions out for people to enter. I bet I'm not the only customer that had this problem and surely more excuse will follow regarding this issue.