RP
Rowan P

1 reviews | Active since Jul 2016

07 Oct 2016, 09:17

BP SOMERSET ROAD - Outstanding customer service! EVERYTIME

<p>The BP garage in Somerset Road, Green Point, Cape Town, has to be the best service station I have come across.</p> <p>I work in Camps Bay so I have been to every single petrol station in the area and there is a reason I drive all the way through to BP in Somerset Road.</p> <p>The customer service is absolutely OUTSTANDING. Each and every time I go there I am directed to an open pump and greeted with huge smiles from the attendants. They will always offer to check my tires, oil or water, they always wash my windows if I pop into the Pick n Pay express and even when the station is very busy, they never brush you aside.</p> <p>I have never waited for more than 60 seconds before being attended to and the attendants never get agitated if I am on a call. Instead, they wait for me or wash my windows.</p> <p>The place is always clean, the staff are energetic and really always happy to help.</p> <p>The fact that the managers actually walk around to the customers and interact with them is incredible.</p> <p> </p> <p>By far the best petrol station I have ever been to.</p> <p> </p> <p>BP Somerset, THANK YOU!</p>

0
Replies (1)
BP Southern Africa
BP Southern Africa's reply18 Oct 2016, 14:56
Official

Good Day

Thank you for taking the time to bring this to our attention, we appreciate and value your positive feedback.

We wish you continued happy driving and safe motoring with BP.

Regards
BP Customer Support