SK
Sibongile K
1 reviews | Active since Jun 2017
03 Apr 2022, 22:00
BP Sebokeng is a ****
My husband went to put R200 Diesel at BP Sebokeng, when we drove a few kilometers it just went two bars down. It seems they somehow put air instead of the diesel. Bahlali please be cautious and check before leaving the filling station, ask for a receipt, these people are a ****.
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Replies (2)
BP Southern Africa's replyOfficial
04 Apr 2022, 13:21Good day Sibongile,
Thank you for bringing this matter to our attention. We are sorry to hear of your recent experience with our site.
Please note that this has been escalated and you should be contacted shortly regarding the said issue.
Kind regards,
BP Customer Services Team
Thank you for bringing this matter to our attention. We are sorry to hear of your recent experience with our site.
Please note that this has been escalated and you should be contacted shortly regarding the said issue.
Kind regards,
BP Customer Services Team
BP Southern Africa's reply04 Apr 2022, 13:21
Official
Good day Sibongile,
Thank you for bringing this matter to our attention. We are sorry to hear of your recent experience with our site.
Please note that this has been escalated and you should be contacted shortly regarding the said issue.
Kind regards,
BP Customer Services Team
Thank you for bringing this matter to our attention. We are sorry to hear of your recent experience with our site.
Please note that this has been escalated and you should be contacted shortly regarding the said issue.
Kind regards,
BP Customer Services Team
SK
Sibongile K's updateReviewer Update
04 Apr 2022, 16:24I am amazed at the response I received regarding my review. BP Southern Africa responded to my query very promptly. There was an intense investigation done and they sent me the footage along with the receipt. It seems the issue is rather with the car and since it's quite new, we never expected for it to behave this way. If I could I would change from one star to five stars... We'll deserved... Thank you so much.
SK
Sibongile K's update04 Apr 2022, 16:24
Reviewer Update
I am amazed at the response I received regarding my review. BP Southern Africa responded to my query very promptly. There was an intense investigation done and they sent me the footage along with the receipt. It seems the issue is rather with the car and since it's quite new, we never expected for it to behave this way. If I could I would change from one star to five stars... We'll deserved... Thank you so much.