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paqi.chen paqi.chen

1 reviews | Active since Dec 2016

23 Nov 2019, 20:19

BP petrol attendant running away with my credit card and potentially cloning it.

I went to pour petrol on 23/11/2019 at 19:30. It was pouring rain and the petrol station was quite busy. I asked for a full tank of 96 Unleaded which amounted to R480.02. I then presented my Pick n Pay smart shopper card in which was swiped then given back to me. Afterwards, I gave Vhutshilo my Absa Garage card for the payment. However, before he could process the payment, another petrol attendant came to him and spoke in vernac and they were both laughing. The next thing I knew, this second petrol attendant just grabbed the card machine from Vhutshilo and ran off. Vhutshilo proceeded to chase him and came back about a minute later. After he came back, I demanded my card back and asked them what they were doing and how am I suppose to know if they didnt process any payment on my card or clone my card without my permission. Then I asked to see the manager, in which Vhutshilo rep**** that he was not on site. Hence I demanded an apology from both him and the other attendant before I let him process any payment. Vhutshilo said his friend is not going to come and apologize to me and asked me if I was going to pay. I rep**** and said that I will pay once I receive an apology. Vhutshilo then told me to leave which confused me hence I reminded him that I have not paid yet. In which he told me to leave again. At this point, I was very upset and confused, hence I drove forward a bit then stopped and told him that I was going to leave. Yet he, again, chased me away. Hence I just drove away. This happened in the precense of other petrol attendants and CCTV footage which will corroborate to what I have just explained above.

I intend to go back to BP Empire tomorrow (24/11/2019) to speak to the manager. I will pay the R480.02 in the precense of the manager once I receive an apology from Vhutshilo and his friend.

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