PC
Pamela C

1 reviews | Active since Jul 2011

01 May 2015, 15:01

BP on Boullion Boulevard Richards STAY AWAY

Went there today at 14h00. Petrol attendant allows the driver to leave the car and go to the shop while he filled up. He took undue lengths to delay me, because he saw my frustration as I hooted to get the lady moved to the parking bay. He decided to walk very slow around the car. When the lady returned, they had a chuckle, and then decided AFTER she returned from the shop to then go and fill pressure. FURTHER delaying my wait which was now more than 6 minutes, This is not a frivolous compliant, because I know attitude and deliberate attempt to make a customer frustrated when I see it. I left to go to another garage. I will kindly request that the manger look at the security footage at 14Hoo and identify the petrol attendant responsible ( a red Peugout at bay 8). YOU WILL LOSE CUSTOMERS IF PETROL ATRENDANTS allow favors for Some people and don't allow others the same priveliges in terms of lesving the car to shop. There should be SIGNS not allowing this

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Replies (1)
BP Southern Africa
BP Southern Africa's reply05 May 2015, 10:13
Official
Hello docbay,

We acknowledge receipt of your complaint. We will investigate and revert.
Kind regards
Customer Support