BP Morganster Refusing VodaPay Vouchers Without Explanation

I am raising this complaint publicly after receiving no response beyond an automated acknowledgement from BP Helpdesk. I regularly fuel at BP Morganster in Mitchell’s Plain. Until recently, I was able to use my VodaPay fuel voucher at this branch without any issues. Over the past few weeks, staff have informed me that management has instructed them not to process VodaPay vouchers. When I attempted to use my voucher again, the attendant had to ask for permission and was told not to accept it. This appears to be a management decision and not a system issue. No explanation has been provided to customers, and there was no prior communication that this payment method would no longer be accepted. This has caused significant inconvenience, as I now need to find alternative fueling options. I would like: A clear explanation for why VodaPay vouchers are no longer accepted at this branch. Confirmation whether this is a branch-specific decision or a broader BP policy. A resolution that allows customers to use valid VodaPay fuel vouchers without disruption. I look forward to a prompt response and resolution.