TK
TGal K
1 reviews | Active since Nov 2017
04 Jan 2020, 17:40
BP Monte Casino workers rob customers
BP Monte . One of your workers tried to rob me just now. I asked for 95 fuel ya R400 then went to withdraw money at the atm. He poured R327 and didn’t move from my window after I gave him R400. I sensed something is not right then I asked for my slip. BP Garage stop this nonsense
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BP Southern Africa's replyOfficial
20 Jan 2020, 10:10Good Evening Tshepiso,
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
As per our Telephonic discussion we will escalate this matter further with management.
Kind regards.
BP Customer care team.
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
As per our Telephonic discussion we will escalate this matter further with management.
Kind regards.
BP Customer care team.
BP Southern Africa's reply20 Jan 2020, 10:10
Official
Good Evening Tshepiso,
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
As per our Telephonic discussion we will escalate this matter further with management.
Kind regards.
BP Customer care team.
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
As per our Telephonic discussion we will escalate this matter further with management.
Kind regards.
BP Customer care team.