JB
Jerry B

1 reviews | Active since Oct 2010

13 May 2022, 12:02

BP Libradene BAD BAD SERVICE

Good Day

I would like to inform you of the poor service received lately at you BP Libradene branch

The petrol attendants treats you like you’re a disease, putting a full mask on when they attend to you but when they don’t see you watching them they have no masks on at all and the lady behind the Wild Bean Café is very very rude. She speaks so softly and if I tell her I can’t hear then she talks even softer with a bad bad attitude

I am a regular customer there. I fill up my car at least 2 to 3 times a month. My wife and I enjoy the Wild Bean Café’s coffee and Café Mocha’s because we’re part of the neighbourhood’s CPF

But this will definitely change and I be sure to tell everyone I know about this bad service we are receiving there lately

As a matter of fact I wonder if it is even useful to write reviews in this country and IF anything gets done about it

Kind Regards Jerry

0
Replies (1)
BP Southern Africa
BP Southern Africa's reply17 May 2022, 12:54
Official
Good day Gerhard, 

Thank you so much for bringing this matter to our attention and apologies for your experience at once of our sites. Your concerns have been escalated and this matter is being investigated. Once we have an update, we will offer an update to your personal email listed on your profile. 

Kind regards, 

BP Customer Services Team