MB
Meagan B

1 reviews | Active since Apr 2022

18 Apr 2022, 10:46

BP Lambton

My previous experience was that BP in Lambton Gardens in Germiston had amazing service and that I would never use another petrol station. However, after this mornings experience, I will be taking my business elsewhere. I wanted to withdraw money form the PNP Express, but I was told that I had to purchase something first. As a Capitec client, who has withdrawn money from other BP Pick N Pay Express shops and well as supermarkets, this is not common practice, nor is it legal. When I asked why, I was told that is is the managers 'law'. This is thievery at it's finest. I will no longer be a customer at this Petrol Station. My business will be taken elsewhere. Where there is honesty and lawful business practice.

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Replies (1)
BP Southern Africa
BP Southern Africa's reply17 May 2022, 13:46
Official
Good day Meagan, 

Thank you for bringing this matter to my attention for apologies for your experience on site. 

I have escalated this to the site for further investigation and once I have an update, I will be in contact with you. 

Kind regards, 

BP Customer Services Team.