1 reviews | Active since Mar 2012
BP Is an ********* company. ***** and corporate bullies
It is such a shame that loyal customers CONTINUE to get bul**** by large organizations. It really makes you question whether the customer is truly at the center of their strategies. On the 13 January I took my car for its regular monthly car wash at the BP Melrose Arch. When I got home I realised that my watch was missing. I approached the manager to inform him that the watch was missing and Absolutely nothing was done, I had to keep driving to the service station to follow up on the matter. This is when I reviewed them on Hello Peter. Eventually, Head Office called me once, where I voiced my frustration at how the matter had been handled. A few days later BP writes on my review; ‘as per our conversation, the matter had been resolved’ WHAT resolution? The matter has still not been resolved, this ********* company lies on a public platform. So, going forward I challenge them to address this situation on a public platform because clearly, they cannot be trusted on a private platform. #frustrated customer #corporatebullies #BP #BPSouthernAfrica
