CH
Chantal H
1 reviews | Active since Jul 2018
24 Jul 2019, 08:07
BP Helderberg Strand
This morning I went to BP Helderberg, Strand, Western Cape to buy a coffee. My card did not go through and I could not draw money from the ATM as Capitec Bank was offline. I explained the situation and wanted to return the coffee, the staff was so friendly and the manager said I can take the coffee without paying. My husband always puts petrol in at this station, the staff is always friendly! They made my day!
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BP Southern Africa's replyOfficial
24 Jul 2019, 10:08Good morning Chantal,
Thank you for the positive feedback.
providing excellence in customer service is one of BP's top Values.
Kindly note that we will surely pass this positive feedback to our team at BP Helderberg to keep shinning and practicing good customer service.
Thank again for letting us know about this good customer practice.
Kind regards.
BP Customer care team.
Thank you for the positive feedback.
providing excellence in customer service is one of BP's top Values.
Kindly note that we will surely pass this positive feedback to our team at BP Helderberg to keep shinning and practicing good customer service.
Thank again for letting us know about this good customer practice.
Kind regards.
BP Customer care team.
BP Southern Africa's reply24 Jul 2019, 10:08
Official
Good morning Chantal,
Thank you for the positive feedback.
providing excellence in customer service is one of BP's top Values.
Kindly note that we will surely pass this positive feedback to our team at BP Helderberg to keep shinning and practicing good customer service.
Thank again for letting us know about this good customer practice.
Kind regards.
BP Customer care team.
Thank you for the positive feedback.
providing excellence in customer service is one of BP's top Values.
Kindly note that we will surely pass this positive feedback to our team at BP Helderberg to keep shinning and practicing good customer service.
Thank again for letting us know about this good customer practice.
Kind regards.
BP Customer care team.