BP GARAGE , TREATS PEOPLE LIKE DIRT

I have just had the worst experience at the BP garage, Shosholoza Motors branch in Johannesburg. I went in to buy simply sugar and fritos and the show was not busy , there were two people serving, one was a lady and the other a guy wearing the badge," Ishmael" whom I am later told that he is the supervisor. From this supervisor , I received the worst and most uncalled for bad attitude and service, guy had an angry look, the guy moved about my items and with his body language in a manner which said , hurry up you are irritating me and I have better things to do. I ignored this and waited for my items to be summarized and as he did I waited to see how much they will all come up to that with the balance I wont take back the change and instead , get sweets and perhaps ask for a packet if If he does not offer. While I waited for the plastic offer and price , I was responded to with a frowning face ," why are you giving me things one by one and said much more that I hardly haired. I walked out very very upset and feeling like a no body. When outside I went on to confirm if the name Fazana is indeed the supervisor name.

I walked out of the shop pouring mt heart out to another BP attendant asking him, if this is the norm in this station and he said no it is not and he sorry that I have experienced such. The same supervisor saw me talking to him and rudely interrupted the conversation shouting at this guy.

I extremely appalled at how such a big brand cared less about customer service. Sadly, When I shared my experience with my neighbors I was told ," get use to it that's how he is".

WE ARE NOT DIRT, BUT PEOPLE WHO HAPPEN TO NEED A CONVENIENT STORE.