BP garage,processes an inconvenience to consumers

At around 7am alot of commuters are on their way to work and the last thing one wants to do is wait at a petrol station and not be serviced. On a number of occasions we were inconvenienced at this establishment. When we get to The station the are petrol attendants in sight but they don't bother to come to you until you hit your hooter trying get to get attention and then they casually approach you with no sense of urgency (he was eating an apple,came to us still holding it,chewing) when we enquired why the was no service he told us they are changing shifts/staff and when we asked how long it would take he confidently told us it would take 10 minutes or more, He made us feel like we were imposing, disturbing his 10 minute or more break so we took the hint and moved on. When you are pressed for time one is unable to raise these problems with management. Garages are meant to be quick and efficient service stations but that's not what BP garage Dobsonville extention 3 Soweto offers the community. I'm very disappointed as I have never experienced this at any other establishment before, such inconvenience.