BP Eersterust sucks

This is the worst customer service I've ever seen. I stopped at the local BP filling station and topped up with a R200. Paid via bank debit card and left as per normal countless previous times.A few days later logged into my banking app and saw two separate transactions for the same amount deducted.

I went to the garage to enquire and was first told how I maybe filled up twice, or bought something from the shop. Was requested to bring bank statement (even though they saw the transactions on the app). Gave the bank statement and awaited a response from the management team. Only to be told that they can only see one transaction on their records and "it's my bank's fault", I should sort it out with my bank. This occurred on the 8th and it dragged until the 21st when I was told to sort it out myself with my bank.

My advice to anyone using this garage, if paying via card, monitor your account and avoid these ****mers.