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arno.moller arno.moller

1 reviews | Active since May 2016

25 Sept 2018, 10:38

BP Cargo Motors - A disgrace to the BP Brand

This must be the worst BP out there. The manager/owner does not give a damn about the general condition of his service station. There are always trucks blocking the drive so that one cannot get in and out of the service station while BP Sunnyrock is less than a km away and perfectly capable of handling heavy commercial vehicles. The staff has the worst attitude I’ve come across. Today I visited the store to purchase some snacks at work. In total, I bought 3 items and hence the complicated access control system at work, I asked for a packet to make carrying my items easier. The cashier then has the audacity to complain that I now want a carry bag for three items (bearing in mind that I am paying for the bag) while the manager stands by grinning with nothing to say for himself or his useless staff. I suggest the owner takes the manager to BP Sunnyrock so that they can see what a proper BP service station looks like.

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Replies (1)
BP Southern Africa
BP Southern Africa's reply25 Sept 2018, 15:54
Official

Good Day,

Thank you for taking the time to bring this to our attention, we appreciate it and value your feedback.

We will investigate and get back to you shortly.

Kind Regards

BP Customer Service