BP BRUMA not gisterring PicknPay points properly

Morning

Yesterday morning I put petrol in at your service station as can be seen by the attached slip.

When I looked at the slips 10 hours later I noticed that the PicknPay points add-on had failed but covered up by attendant, who did not notify me of the problem, in fact hid the slip from me until I requested it, but I did not check it and put it straight into my wallet.

This is not right, as I and many others use your BP garages because of this points perks from PicknPay, and due to this recent problem I think it should be brought to PicknPay head office notice, as we are not getting the service as advertised by both BP and PicknPay.

Ball is in your court, and I will proceed based on your replay.

Regards

James Heller

Use your incoming and out going stations to fill up.

BP BRUMA