1 reviews | Active since Feb 2014
BP Bromhof attendant spilled petrol and management doesnt care.
On the 6th Aug 2018, I went to fill up my vehicle at BP Bromhof. The petrol attendant put the pump on full, and was not controlling it. When my vehicle tank got full , about 1-2 litres of petrol overflowed out of the tank, before the pump stopped. The petrol attendant said it is not his fault, it is my cars fault. When i called the manager to explain the situation and show him the leaked petrol on the floor, he did not seem to care about it at all, and when I asked him who is going to pay for the spilled petrol that the attendant spilled , he did not seem to care. or worry, and he was happy for me to complain to Head office. So i wrote a complaint to Head office. Guess what? no response from head office. Obviously they dont care either. It is disgusting that a petrol attendant can spill 1- 2litres and the customer must pay for it.
Good Day,
Thank you for taking the time to bring this to our attention, we appreciate it and value your feedback.
We will investigate and get back to you shortly.
Kind Regards
BP Customer Service
Good Day,
Thank you for taking the time to bring this to our attention, we appreciate it and value your feedback.
We will investigate and get back to you shortly.
Kind Regards
BP Customer Service
