MJ
Magdalene J
1 reviews | Active since Apr 2013
31 Jan 2023, 15:22
BP attendant customer fails
Just received the worst service from BP pinelands. Wow rudeness beyond measure,we first get ignored and other cars are filled up before us after standing in the heat and in the que, the attendant still fights with us and doesn't assist us, we eventually get assistance then we want to use or Pick and pay fails and they insist we pay cash as they can't swipe twice my card must nit be registered. Had to Eventually get someone else who tried the card again and it worked.
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Replies (1)BP Southern Africa's replyOfficial
01 Feb 2023, 23:38Good day Magdalene,
Sorry to hear of your recent experience with one of our sites.
This matter has been escalated for further investigation and an update will be provided to you via email.
Kind regards,
BP Customer Services Team
Sorry to hear of your recent experience with one of our sites.
This matter has been escalated for further investigation and an update will be provided to you via email.
Kind regards,
BP Customer Services Team
BP Southern Africa's reply01 Feb 2023, 23:38
Official
Good day Magdalene,
Sorry to hear of your recent experience with one of our sites.
This matter has been escalated for further investigation and an update will be provided to you via email.
Kind regards,
BP Customer Services Team
Sorry to hear of your recent experience with one of our sites.
This matter has been escalated for further investigation and an update will be provided to you via email.
Kind regards,
BP Customer Services Team
