KJ
Keith J
1 reviews | Active since Jan 2017
29 Jul 2019, 16:12
Beware of Sea View Motors BP that is all I can say......
A few weeks ago I went to fill water at Sea View Motors in Seaview, the attendant did not put the cap on properly thus allowing water to evaporate and eventually seize my engine, granted I should have also checked, but repeated attempt to get some answers from BP and management of the garage have proven fruitless. I don't expect the garage to pay for the full repair but I do expect as a gesture of good faith for them to pay at least half, so this is hot BP and its garage owners like to treat you, yes that's right we we will take your money but we won't accept responsibility, well you can't have your cake and eat it, at some stage you have to come to the party if you wan't to grow your customer base.
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Replies (1)BP Southern Africa's replyOfficial
30 Jul 2019, 00:04Good day Keith,
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
I have escalated this matter to our team at C view motors and territory management were someone will get in contact with you with a way forward.
Kind regards.
BP Customer care team.
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
I have escalated this matter to our team at C view motors and territory management were someone will get in contact with you with a way forward.
Kind regards.
BP Customer care team.
BP Southern Africa's reply30 Jul 2019, 00:04
Official
Good day Keith,
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
I have escalated this matter to our team at C view motors and territory management were someone will get in contact with you with a way forward.
Kind regards.
BP Customer care team.
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
I have escalated this matter to our team at C view motors and territory management were someone will get in contact with you with a way forward.
Kind regards.
BP Customer care team.
