BR
Bryan R
1 reviews | Active since Feb 2012
14 Feb 2020, 14:00
Band management at service station, No response from BP Customer care!
It is terrible to watch a local BP service station going downhill due to bad management, but still worse to see how the workers become more and more unhappy and badly treated. I have reported this twice now via email to the BP customer care, and they have not acknowledged any of my emails. Very disappointed in BP!
Helpful (0)
Replies (3)0
Replies (3)
BP Southern Africa's replyOfficial
17 Feb 2020, 11:49Good morning Bryan,
Thank you for taking my call. As per our telephonic conversation, I will await your email and we will look into this matter further for you.
Kind regards,
Customer Care Team.
Thank you for taking my call. As per our telephonic conversation, I will await your email and we will look into this matter further for you.
Kind regards,
Customer Care Team.
BP Southern Africa's reply17 Feb 2020, 11:49
Official
Good morning Bryan,
Thank you for taking my call. As per our telephonic conversation, I will await your email and we will look into this matter further for you.
Kind regards,
Customer Care Team.
Thank you for taking my call. As per our telephonic conversation, I will await your email and we will look into this matter further for you.
Kind regards,
Customer Care Team.
BR
Bryan R's updateReviewer Update
20 Feb 2020, 12:01Thank you. I was now telephonically contacted by both BP South Africa as well as from the service station of complaint. I was grateful for their response and assurance of follow up on the matters of concern. Much appreciated.
BR
Bryan R's update20 Feb 2020, 12:01
Reviewer Update
Thank you. I was now telephonically contacted by both BP South Africa as well as from the service station of complaint. I was grateful for their response and assurance of follow up on the matters of concern. Much appreciated.
BP Southern Africa's replyOfficial
20 Feb 2020, 14:02Good day Bryan,
Thank you once again for sharing these concerns with us.
We will continue to keep you updated on the progress of this matter.
Kind regards,
Customer Service Team.
Thank you once again for sharing these concerns with us.
We will continue to keep you updated on the progress of this matter.
Kind regards,
Customer Service Team.
BP Southern Africa's reply20 Feb 2020, 14:02
Official
Good day Bryan,
Thank you once again for sharing these concerns with us.
We will continue to keep you updated on the progress of this matter.
Kind regards,
Customer Service Team.
Thank you once again for sharing these concerns with us.
We will continue to keep you updated on the progress of this matter.
Kind regards,
Customer Service Team.