NM
Nthabiseng M
1 reviews | Active since Jun 2017
15 Jul 2019, 09:55
Bad tasting coffee
I bought a cafe latte this morning at Wild Bean Cafe on Beyers Naude offramp on the N1 North. As I drove onto the freeway I took a sip of the latte only to discover that the taste was off. I could not continue to drink it as the taste was odd. I asked my sister to taste the latte and she confirmed that it tasted off. I've purchased coffee several times from the same merchant and I've never had this experience. I'm really disappointed in the experience.
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BP Southern Africa's replyOfficial
16 Jul 2019, 09:37Good morning Nthabiseng,
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
As per our telephonic discussion. We will escalate this matter with BP beyers Naude Oassis
Kind regards.
BP Customer Care team
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
As per our telephonic discussion. We will escalate this matter with BP beyers Naude Oassis
Kind regards.
BP Customer Care team
BP Southern Africa's reply16 Jul 2019, 09:37
Official
Good morning Nthabiseng,
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
As per our telephonic discussion. We will escalate this matter with BP beyers Naude Oassis
Kind regards.
BP Customer Care team
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
As per our telephonic discussion. We will escalate this matter with BP beyers Naude Oassis
Kind regards.
BP Customer Care team