FK
Frikkie K

1 reviews | Active since Jul 2013

04 May 2015, 13:47

Bad Service , *************

So my wife got sick and I had to take her to hospital , I realized that I needed to put fuel in my car , I arrived at the service station at around 5am , asked the attendant to full up my vehicle. And so he did , but when I wanted to pay my card wasn't working. I asked if I can go to the nearest ATM ,and I was told No ,I asked if I can speak to a manager , maybe come to some sort arrangement , the pump attendant refused and said that i must wait for the manager. When I asked how late the manager will be in ,he rep**** only after 8am. I then pleaded with the guy , explained that my wife has cancer and is very ill, and that I need to get her to hospital. All the attendants ignored me , I waited for a few minutes , got in my car and drove of , on my way out I inquired the managers details , so that I can contact him later and explain.I started phoning service station from 7am to speak to any manager ,only got hold of one of the managers after 10am , I explained to the manager that it was a emergency and that I will come and pay the money owed , the next day. He seemed fine with the arrangement.The next day I went and made the payment , the Sunday SAPS arrives at my house to arrest me

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Replies (1)
BP Southern Africa
BP Southern Africa's reply05 May 2015, 10:18
Official
Hello Bust_Chops,

We acknowledge receipt of yours complaint. We will investigate and revert.
Kind regards
Customer Support