1 reviews | Active since Feb 2019
bad service now am sitting with a broken car but when I entered the garage my car was all find
Hi I stop on the 10/03/20 at bp lenz the pick n pay express for petrol R200 The petrol attended checked my oil and its was short of oil ask him to top it up when leaving the garage my car sounded like a diesel truck when back I he just said he don't know wht wrong drove home and I got stuck car just stop and up until today its not driving don't even wana start got a mechanic to just it and he say its gona cost me R7000 to fix it and I don't know wht to do I do have the cash slip need advice plz This is becoming a problem am sitting with transport cant go and work cause i need my car to travel my wife is pregnant and need to go for check ups once a week with the lockdown now it's even worst and it's almost 3 week now Thanks Zayd ***
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Kindly provide us with the site name you visited as per printed slip and we will escalate this matter further.
We look forward to your prompt response.
Kind regards.
Customer care team.
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Kindly provide us with the site name you visited as per printed slip and we will escalate this matter further.
We look forward to your prompt response.
Kind regards.
Customer care team.
So sorry to hear about your overall experience.
We have looked through our records and are able to see that the matter has was escalated and a final response on the investigation was sent to your email address. If you still wish to discuss the matter further, please do feel free to email our help desk and one of our customer experience team members will be in contact with you shortly.
Kind Regards,
Customer Services Team
So sorry to hear about your overall experience.
We have looked through our records and are able to see that the matter has was escalated and a final response on the investigation was sent to your email address. If you still wish to discuss the matter further, please do feel free to email our help desk and one of our customer experience team members will be in contact with you shortly.
Kind Regards,
Customer Services Team