Bad service no response after complaint logged

This is really shocking!!! the service one gets after being a paying client. I logged a complaint over three weeks ago and clearly no one bothered phoning me back regarding they stuff's bad attitue. I went to the station to fill petrol on the 9/08/15 already and I was ignored like to stop street. I stood there for 10 monutes without getting assistance. Got out of my car and this Siya person just ignored me and he carried on helping the other cars that came after me. When I asked for his name with an attitude he said Siya and ignored me with a smile on his face... that was shocking. He did not even care after I told him I am going to report him. If this is the service one gets I will not advise anyone to go there. A courtesy call would have been nice after logging the complaint on the 11th of August but NO. All I can say.. this is really POOR SERVICE.<br> <br>