1 reviews | Active since Jun 2021
Bad service at BP sites in Lenasia south
I fill up fuel at the BP's Lenasia south the one is on Sheffield road ,the complaint I have here is that when u fill up fuel they insist that u should park at the forecourt facing the convenience store the reason I got from the CSA is they do this is because customers driveaway without paying and this makes it more difficult,this process and inconvenience doesn't make sense at all as this service station is built a a starter gate and its main purpose is for clients convenience and reducing the number of clients having to backup which is a safety measure but this is the only bp I have ever seen driving inconvenience I try not to fill up there unless I'm really desperate and the worst thing is that Lenasia south only has bp service stations with 2 of them with the worst experience I have ever encountered especially coming from the petroleum industry it's shocking really.The other Bp on the c/o k53 and Bedford Street Lenasia south the service is pathetic ,yesterday I waited to fill up for 10 mins when I asked the CSA why is it always taking so long to get service he told me management doesn't want to hire more staff they are short staffed and CSAs are on lunch.i asked the CSA if they had any sought of training whether customer service or OHS basic training he said no and he has been there since the site opened ,I work with alot of BP sites and this 2 sites will really put a bad name to the brand ,I love filling up at BP sites the fuel just works for me and my vehicle runs much efficiently sooner or later all the BP sites in Lenasia south will lose volumes due to poor operations I This includes kiasha park all 3 sites operations are appalling.
