Bad service

Good day, I went to the BP at Spruitview (Siluma drive), I beleive I was serviced by Freeman but on the slip it's written PMA***WANE. WHAT A DISGUSTING SERVICE I GOT FIRSTLY THEY SAID THERE WERE NO PIES THEN WE MOVED ON FROM THAT I ASKED FOR BATHROOM FOR MY FEMALE FRIEND WHO WAS PRESSED AND THEY ALL CAME UP WITH EXCUSES AS TO WHY WE COULDN'T USE THE BATH ROOM ONE EVEN SAID "OUR BATH ROOMS ARE NOT FUNCTIONING" I THEN WE T TO ASK WHERE DO THEY GO SHOULD THEY NEED THE TOILET? AND THEY SAID THEY ALSO GO OUT SIDE AND THEY LAUGHED , IT WAS THAPELO,NONHLANHLA,NOSICELO,FREEMAN AND ITS NOT LIKE WE DIDNT POUR PETROL WE REALLY DID AND I STILL HAVE THAT SLIP! YOU GUYS NEED TO FIX SUCH STAFF AND GET THEM PROPER CUSTOMER SERVICE TRAINING !!!