LP
Lara P

1 reviews | Active since Jul 2019

12 Jul 2019, 15:15

Bad Service

Good day

Please note that we were at the garage, last night Wednesday after visiting my father at Melomed hospital. We waited a total of 15 minutes while there were only 2 attendance serving a busy fuel station with on taxi be washed and sating at an angle, a truck next to us and on other car, while we were waiting another car arrived the truck left and the taxi was still be pampered. We still had not been served, we ended up leaving and filling up a tank of diesel at the closest Caltex garage.

For a fuel station on the main road this is absolutely shocking and unacceptable.

I will now never fill up at any of the BP fuel stations and will be taking it to the media as well, on how shocking this is. I emailed a complaint and still nothing

Thanks and regards

Lara Kim Platten ***

0
Replies (1)
BP Southern Africa
BP Southern Africa's reply15 Jul 2019, 09:55
Official
Good morning Lara,

Kindly accept our sincerest apology for the level of service you have received at our site.

Kindly provide with your contact details  so we can escalate this matter further.

I look forward to your  prompt response.

Kind regards.


BP Customer care team