sS
saeed S
1 reviews | Active since May 2019
14 Jun 2019, 06:58
bad service
How does this keep happening ???
I was Meant to get a call from a Team leader after escalating the call because of 2 promised call backs which was not delivered.
I asked the team leader should i lodge another complaint so that he will call me back again the call back was meant to be done on the 7th june 2019
how bed is this for customer service
i really can not believe how badly you treat your customers this is really sad.
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Replies (1)
BP Southern Africa's replyOfficial
18 Jun 2019, 09:49Hi Saeed,
Trust this mail finds you well.
As discussed telephonically - kindly forward us the assessment as this is what the Insurance company is waiting for to proceed.
Kindly forward this to (***) and (***).
Regards,
Thembeka Matiya
Trust this mail finds you well.
As discussed telephonically - kindly forward us the assessment as this is what the Insurance company is waiting for to proceed.
Kindly forward this to (***) and (***).
Regards,
Thembeka Matiya
BP Southern Africa's reply18 Jun 2019, 09:49
Official
Hi Saeed,
Trust this mail finds you well.
As discussed telephonically - kindly forward us the assessment as this is what the Insurance company is waiting for to proceed.
Kindly forward this to (***) and (***).
Regards,
Thembeka Matiya
Trust this mail finds you well.
As discussed telephonically - kindly forward us the assessment as this is what the Insurance company is waiting for to proceed.
Kindly forward this to (***) and (***).
Regards,
Thembeka Matiya