BM
Bayanda Maponga-Kgosana

1 reviews | Active since Oct 2010

20 Sept 2015, 22:25

BAD SERVICE

Waited for almost 15minutes for an attendant to assist us to pour petrol while it was not even that busy as it was after 9pm. Eventually I called the store number to ask for a manager and was told No manager is available till the morning. When an attendant finally arrived,she was slow, not apologetic at all and insisted on talking Tswana to us.I'm so disappointed that at this day and age we still deal with such horrific service. I wish we a had self service system like other countries so we don't have to deal with lazy people with a bad attitude.

0
Replies (1)
BP Southern Africa
BP Southern Africa's reply22 Sept 2015, 15:58
Official
Hello BibiM,

We acknowledge receipt of your complaint. Please advise if you are referring to BP Beyers Naude North? We would like to investigate.
Thank you
Customer Support