RH
Reunion H

1 reviews | Active since Jul 2020

19 Jul 2020, 12:42

Bad customer service. Cashier refused to re scan when he said items are not matching the sleep he swerved at me

Today at 12:00 @bp_plc I popped in for refreshments in #bp 10km to Brits 10 km to letlhabile the T junction to Thabazibi. I got #badcustomerservice I left thirsty . I am running iconic Mandela legends marathon for Mdiba then the cashier refused to offer me service . He said the items dont match the slip. I requested him to re scan. He threatened me and swerved at me and said he will break my phone when I tell him I will report him @hellopeter_za #waterspot #hellopeter #helloperdocom #customersatisfaction #marathon #letsgo #103KM RUN VIRTUAL CHALLENGE @theiconsjourney #FetchYourBody2020 #MandelaDay2020 #iconsjourneymarathon #running

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Replies (1)
BP Southern Africa
BP Southern Africa's reply28 Jul 2020, 09:15
Official
Good day Reunion,

Kindly accept our apologies for the delay in response. we could also like to extend our apologies for the level of service you have received from our team on site. 

Kindly provide us with the site name you visited as printed on the slip and we will escalate this matter for you.

We look forward to your prompt response.


Kind regards.

Customer care Team