Awfully Rude Manager at BP Garage

<p>So I go to the garage today on my way back from the doctors and get a few stuff as well as purchased 2 pies, there is no one serving the pies it's self service however the signs are not in place and visible enough, after paying on my way out of the store while checking which pie to give to my partner back to the car I notice that it is an incorrect pie which I am allergic to and I go back to the cashier and tell her that I had mistakenly taken the wrong pie due to the signs not being correctly placed, the manager then came n very rudely asked if I didn't read the sign that there are no exchanges on pies, and we went to locate the sign only to find that it's in the side of the pie oven along with other adverti*****ts I had shown her that I had not touched the pie n requested to change it for me and informed her that I always shop at their garage n fill up my fuel there she said I should've read the sign first and told me if I don't want it I must give it to a poor person because she will throw it away and run a loss, I asked her if I should walk around the store and read all signs before purchasing anything she says that I should do that and she's done with me, I don't think that the situation was handled well as she was extremely rude in front of customers, the tellers are so friendly but the Manager has no way of speaking to customers especially a loyal customer, I will now have to take my loyalty elsewhere due to this experience as it was really frustrating coming from the doctor and then dealing with her attitude, I am going to go public further about this lady because she doesn't deserve to be a manager the way she treats and speaks to customers, this was at the BP garage at Verulam central opposite the testing grounds, worse manager that doesn't know anything about customer satisfaction just costed BP a loyal customer and I will pass the message to all my friends and family to stop going to BP garage until they train staff properly </p>