1 reviews | Active since Jan 2019
AVOID BP-COMPETITION FAIL
BP is currently running a competition with a collectable car if you fill up or put fuel in 4 times ( >R600) using a smart shopper card. I did this and went out of my way ( using extra fuel) to find a BP. The competition is still running until 30 June but NO CARS available at BP's in Johannesburg North. Now BP, if you are trying to build brand loyalty - YOU HAVE FAILED.. I saw the whatsapp messages between a BP service station owner and your regional representative where customers are irate as there are no prizes and don't think you are covered by saying " while stocks last" - there is still a month to go and if you don't have stock , take the signage down otherwise you are willingly committing ***** and false advertising. I have called the regional representative- no response. I called customer care- they used the normal platitudes " I will escalate it and get back to you" , which needless to say , they didn't. I sent a message on your facebook messenger- no reply.
Hope you are well.
Kindly please accept our apologies for the experience and delay in response, please see the email sent.
Kind Regards
Hope you are well.
Kindly please accept our apologies for the experience and delay in response, please see the email sent.
Kind Regards
