MS
Michelle S

1 reviews | Active since Aug 2011

16 Nov 2015, 14:24

Atrocious Lack of Service

I have one question, Why bother building a Multi-Million Rand Service Station with a PicknPay Express shop if your service is so atrocious that the whole of Norkem Park and Van Riebeeck Park is talking about your Non-existent \Service""; your station was conveniently located on route but never will I bother again; we have stopped there on a few occasions;only to just leave again after waiting for up to seven minutes without anybody even acknowledging us. (Not busy at all) The female attendants are more interested in talking loudly to each other and continue yelling at each other when you are lucky enough to get \""Service\"" from them. I"

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Replies (1)
BP Southern Africa
BP Southern Africa's reply16 Nov 2015, 15:17
Official
Hello MichelleMcKenzie,

Thank you for taking the time to bring this to our attention, we appreciate your valuable feedback and apologize for any inconvenience caused. We will investigate this concern and a customer service representative will be in contact with you.

Regards
Customer Support