1 reviews | Active since Apr 2013
Appalling, aggressive, threatening customer servic
I have just returned from Camelot Service Station in Pretoria having filled my vehicle with fuel. I am extremely upset. Firstly they have 6/8 pumps. Only one of these pumps had fuel. I had to wait +/- 15 minutes to be served. Having filled my car I received an SMS from my bank (Investec) to say that the payment had been made. The attendant said they had not received payment. I asked for the manager to discuss with him. The manager walked upto my vehicle and said \ Pay your FU****G bill else I am getting the police". I was utterly shocked. He stormed off. An attendant asked me to move my vehicle to the parking area so that others could be served. I started my engine and moved forwards. The manager/owner jumped in front of vehicle screaming that he was getting the police as I was trying to run him over. He is completely MAD. I parked up and called Investec (as I had originally intended to do) to check on the payment status. All the time the MAD manager is screaming abuse at me. I am a 54 year old woman and found the behaviour extremely threatening. I will never go to this service station again. The bill is paid. I have all of the documentary evidence if you wish to see """
We acknowledge receipt of your complaint. We will investigate and revert.
Kind regards
Customer Support
We acknowledge receipt of your complaint. We will investigate and revert.
Kind regards
Customer Support
