AK
Adri K

1 reviews | Active since Oct 2016

24 Oct 2016, 12:56

Again NO petrol!

<p>I've been staying in Bonaero Park for more than 20 years. Never in the past 20 years, have I experience such terrible service, as from the BP service station, during the past year. You are VERY lucky if you manage to fill you car with 93 once a month, as the norm is no petrol 3 out of every 4 weeks. IF you are lucky enough to fill your car, the service is shocking. I was informed this morning there is no petrol due to bad management. Surely quality control needs to be checked every once in a while? Let me tell you, there is no quality of any sorts at BP Bonaero Park! I am tired of being put in a foul mood every time I need to fill my vehicle with fuel (which there almost never is). Was it not that Discovery Insurance forces me to use BP, I would have long time moved over to Total, who is on the other end of Bonaero Park, and the service is being provided with a smile!! </p>

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Replies (1)
BP Southern Africa
BP Southern Africa's reply25 Oct 2016, 13:51
Official

Good day

We acknowledge receipt of your complaint. We will investigate and revert back to you in due course.

Kind regards

BP Customer Support