RJ
REBECCA J
1 reviews | Active since Nov 2015
16 Feb 2016, 10:32
95 poured instead of 93
on the 15/02/2016, I arrived at BP in Lambton at 6:45 and I had to wait for a good 10 minutes to be assisted. a gentleman can strolling towards my car and I asked him for R150.00 93 and I repeated it twice and to my surprise when I was paying and I realised that the nr of litres did not correspond with the money paid, I realised that he poured 95 instead of 93 and when I told him, he didn't seem bothered. the service I received on that day was horrible!
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Replies (1)BP Southern Africa's replyOfficial
03 Mar 2016, 15:05Hello BECCA_J,
Thank you for taking the time to bring this to our attention, we appreciate your valuable feedback and apologize for any inconvenience caused. We will investigate this concern and a customer service representative will be in contact with you.
Regards
Customer Support
Thank you for taking the time to bring this to our attention, we appreciate your valuable feedback and apologize for any inconvenience caused. We will investigate this concern and a customer service representative will be in contact with you.
Regards
Customer Support
BP Southern Africa's reply03 Mar 2016, 15:05
Official
Hello BECCA_J,
Thank you for taking the time to bring this to our attention, we appreciate your valuable feedback and apologize for any inconvenience caused. We will investigate this concern and a customer service representative will be in contact with you.
Regards
Customer Support
Thank you for taking the time to bring this to our attention, we appreciate your valuable feedback and apologize for any inconvenience caused. We will investigate this concern and a customer service representative will be in contact with you.
Regards
Customer Support
