RJ
REBECCA J

1 reviews | Active since Nov 2015

16 Feb 2016, 10:32

95 poured instead of 93

on the 15/02/2016, I arrived at BP in Lambton at 6:45 and I had to wait for a good 10 minutes to be assisted. a gentleman can strolling towards my car and I asked him for R150.00 93 and I repeated it twice and to my surprise when I was paying and I realised that the nr of litres did not correspond with the money paid, I realised that he poured 95 instead of 93 and when I told him, he didn't seem bothered. the service I received on that day was horrible!

0
Replies (1)
BP Southern Africa
BP Southern Africa's reply03 Mar 2016, 15:05
Official
Hello BECCA_J,

Thank you for taking the time to bring this to our attention, we appreciate your valuable feedback and apologize for any inconvenience caused. We will investigate this concern and a customer service representative will be in contact with you.

Regards
Customer Support