PD
Paula D
1 reviews | Active since Mar 2021
03 Mar 2021, 16:03
Shocking service from Bounce inc
So disappointed. Have a party booked for the weekend fully paid for a few days ago and my son fractured his arm yesterday. I emailed explaining and asking for a refund as clearly he can’t bounce with a broken arm. I have been told refunds are not given and after calling back twice for the manager I have been left waiting. Such shocking service and what a shock that no refunds are given even under medical reasons. First and last time I will deal with Bounce Inc
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BOUNCEInc's replyOfficial
03 Mar 2021, 18:02Hiya Paula,
Thank you for your message.
With regards to your booking, we have seen that it is 2 x AWESOME 4SOME tickets that have been booked and not a party.
We have responded, in more detail, to your email. This includes the measures that we can take, within our T&C's.
Thank you :)
^KC
Thank you for your message.
With regards to your booking, we have seen that it is 2 x AWESOME 4SOME tickets that have been booked and not a party.
We have responded, in more detail, to your email. This includes the measures that we can take, within our T&C's.
Thank you :)
^KC
BOUNCEInc's reply03 Mar 2021, 18:02
Official
Hiya Paula,
Thank you for your message.
With regards to your booking, we have seen that it is 2 x AWESOME 4SOME tickets that have been booked and not a party.
We have responded, in more detail, to your email. This includes the measures that we can take, within our T&C's.
Thank you :)
^KC
Thank you for your message.
With regards to your booking, we have seen that it is 2 x AWESOME 4SOME tickets that have been booked and not a party.
We have responded, in more detail, to your email. This includes the measures that we can take, within our T&C's.
Thank you :)
^KC